Build-A-Bear Workshop Presentation

I wrote in an earlier post about my internship presentation to the Build-A-Bear Workshop Chiefs and Managing Directors.  I’ve had some questions so I figured I would share more of an “outline” of that presentation.  Some notes are below.

® & © 2010 Build-A-Bear Workshop. Reproduced with permission—all rights reserved.

Slide 1

My position, my supervisors

Slide 2

Who I Am – high school, college, etc.

Slide 3

Learning about the Build-A-Bear Workshop business and shortened project list.

Slide 4

Introduce the International Holiday Toolkit and it’s role in the International Operations Summit; the focus on execution.

Slide 5

More details on the Holiday Toolkit – designed to fit Summit theme, made more functional, easier implementation, led collaborative effort of departments across the company.

Slide 6

My Takeaways:

  • The opportunities and challenges of running an international business.
  • Tim has described our work as a business of relationships.  Whether it is coordinating projects with an international team made up of representatives from across the company or saying something to each franchisee in just the right way, this statement is certainly true.
  • Happy employees are more productive and are able to create new and happier customers.
  • Asking questions, exploring new ideas, and challenging the status quo are not only okay but important pieces of business growth.
  • The importance of simplicity and clarity.
  • Excel is everywhere and that larger paper can offer larger spreadsheets.

Slide 7

Impact on my career plan:

  • Desire in an employer and piqued my interest in exploring the world of franchising.
  • I want to work for a company which values its employees and its customers, that has great public reception, and which cares about more than just the bottom line.
  • I like the fast-paced work environment with projects that change daily and unexpectedly.
  • Tim has taught me that franchising is “like being on the board of a bunch of small companies”.
  • This translates into Karen’s description of Build-A-Bear’s franchising as working like consultants.

Slide 8

Thank you for an amazing experience and a great opportunity!

Advertisements

Build-A-Bear Catch-Up

Alright, so I have been slacking in my blog posts – but there is a lot to write.  I am going on vacation immediately after my internship ends (!) on Friday though and unfortunately, do not have a ton of time.  As such, I will not be able to go into as much depth on some of these topics as I would have otherwise done.

On Monday, all of the interns gave a presentation on each of our experiences this summer at Build-A-Bear Workshop to the Chiefs and Managing Directors of the company as well as all of the intern supervisors.  We had five minutes to cover a lot of information: who I am, summary of projects, highlight a key project(s) (I selected the International Holiday Toolkit), key takeaways from the summer, and the affect of the internship on career plans.  My presentation went well I believe (I mean, it did include a vuvuzela on the table and a joke about Excel) and I have been pleased with the feedback I have gotten – including from the CEO and from the President!

Yesterday, I had the privilege to sit down for about half an hour with Maxine Clark, Chief Executive Bear and Chairman of Build-A-Bear Workshop.  She was very welcoming.  Meeting with her was not stressful, but rather seemed like a conversation with a very knowledgable friend.  She asked what questions I had about the company or her.  I asked about her thoughts on company growth,the role of international, the importance of philanthropy to her personally and to the company, how she manages time, company culture, when she knew she “made it”, what was the inspiration behind the company/what convinced her to give up her job as President of Payless Shoesource to start Build-A-Bear Workshop, among other questions.  She was very honest and shared some of her personal history with me.  It was a great conversation.  It is easy to see why she is so admired and how the company has grown so quickly.  She is definitely a role model.  Maxine ended our conversation by asking for a hug. 🙂

Today was the quarterly BearQuarters meeting.  I was involved in a few parts for which we practiced yesterday.  They began the meeting by recognizing new associates, including the interns.  We got several shout outs, which was nice.  Maxine introduced the first speaker, a lady from the United Way.  Her story was extremely potent.  Build-A-Bear has a company campaign to support the United Way and this was certainly a great way to get people energized for it.  The meeting included presentations by Tina Klocke, Chief Operations and Financial Bear (CFO), and John Haugh, President and Chief Marketing Bear, about the state of the business.  It certainly is encouraging.  There was also a presentation on corporate sales.

I was involved in two other pieces of the meeting: the international presentation and the fashion show.  Tim made a presentation at the meeting on news about the international franchisees including new business development, world cup sales, landmark store sales, and awards in Australia.  In honor of the success of Mexico, we had pinatas which we broke during the meeting.  It was a great surprise.

Before Maxine spoke to conclude the meeting (during which time she mentioned the importance and value of diversity!), there was a fashion show to show off the new product that will premiere during the quarter.  Most of the interns helped with this.  It was the first time I have been paid to be in a fashion show! Although, I guess the animals had the fashion…  Be sure to check out the Smallfrys when they premiere in September.  They are awesome and I really want them… all.  I am glad that I had the opportunity to see one of this meetings and participate in it.

I have been working on a lot of projects lately including preparing PowerPoints for the fall International Operations Summit, new business government filing for expansion, evaluation of world cup sales in anticipation of 2014, preparing the FY2011 International Department budget, and more.  I will post my final list of projects after the internship is over.

Today I was putting together one of the PowerPoints for the fall Summit and included the video from the Fortune “100 Best Companies to Work For”.  If you watch it, you will see several people I have ben working with closely this summer – including my new dog friend, Heath.

Tomorrow, Cory and I are going to lunch with the international team.  I’m looking forward to it, but it also makes me a bit sad to realize that the internship is ending.  I have several other meetings tomorrow though.  When I met with Maxine, she suggested meeting with a few other people before I leave so tomorrow I am meeting with Tina (CFO) and Eric Fencl (General Counsel).  I look forward to those meetings.

It was clear from today’s meeting that we have been appreciated and our work recognized throughout the company.  I will certainly miss working there.  Two more days.  Wow!